Now more than ever, customers expect 24/7 support for the products and services they have purchased. As a result, Inbound Help Desk Services have become a very common activity for contact centers in The Strategic Link Network. Help Desk services provided by the professionals in our global network include:
- First-Tier technical support
- Password Resets
- Order Entry
- Hardware/Software support with dispatch
- Answering Frequently Asked Question
- Scheduling Appointments
- Email Response and Dispatch
- Click to call assistance
Let one of our outsourcing consultants carefully match your business with the appropriate contact center partner in our Strategic Link Network.
Choosing The Ultimate Solution
Request a free optimized benchmarking proposal to let one of our specialists analyze your specific needs along with the advantages and disadvantages of contact center location.