Help Desk

Now more than ever, customers expect 24/7 support for the products and services they have purchased. As a result, Inbound Help Desk Services have become a very common activity for contact centers in The Strategic Link Network. Help Desk services provided by the professionals in our global network include:

  • First-Tier technical support
  • Password Resets
  • Order Entry
  • Hardware/Software support with dispatch
  • Answering Frequently Asked Question
  • Scheduling Appointments
  • Email Response and Dispatch
  • Click to call assistance

Let one of our outsourcing consultants carefully match your business with the appropriate contact center partner in our Strategic Link Network.

Choosing The Ultimate Solution

Request a free optimized benchmarking proposal to let one of our specialists analyze your specific needs along with the advantages and disadvantages of contact center location.

Outsourcing Intelligence