Order taking

Ordering a product from the confines of your home or office is a boon to a large segment of the population worldwide. More often than not the (prospective) customers prefer to place an order via the phone so that they can directly communicate with a sales person. Most customers prefer phone order taking service to acquire information, clear doubts and confirm specifications before placing an order. Speaking to a proficient live operator gives them the confidence to invest in the product. Investing in competent call center order taking service can be a profitable choice for your organization.

Outsourcing order taking service to a call center provider will ensure the streamlined sales of your product while your company focuses on advertising the product and building the brand/business. Order taking contact centers are customized for order taking answering services to provide maximized up-selling for the products.

Why Strategic Link?


Our Strategic Link Global Network provides a range of services from inbound sales to customer service calls to up-selling and cross-selling to online order taking service from your website.

The order taking operators in our Global Network are well-trained professionals. They will further be trained depending on your requirements and procedures to provide a customized response to your customer. Our order taking professionals will thoroughly understand your products and business and strive to give your customers complete satisfaction.

Inbound Ordertaking Services are a core service offered by many of our Contact Center Partners. Whether you need a large dedicated team of 50-100+ professionals or a shared pool of professionals to handle 50 calls/day, we have the contact centers in the US and around the world to handle your orders efficiently and effectively. From Catalog & Direct Mail to Website and DRTV Response, Strategic Link, LLC is the best choice for all of your order taking needs.

Let one of our outsourcing consultants carefully match your business with the appropriate contact center partner in our Strategic Link Network.

Choosing The Ultimate Solution

Request a free optimized benchmarking proposal to let one of our specialists analyze your specific needs along with the advantages and disadvantages of contact center location.

Outsourcing Intelligence